If your domain registration and DNS hosting are currently provided by another company (e.g., GoDaddy, Register.com), but you want to manage your DNS through our control panel, you can transfer your DNS hosting to Big Splash. We will serve as your DNS host, but your domain will continue to be registered with your current domain registrar. Note: These instructions are specifically for Big Splash hosted websites. These settings do not apply to VPS or Dedicated Server services.
To transfer your DNS hosting to Big Splash, perform the following steps:
- If you did not request a DNS transfer when you signed up for service, contact our support team and request DNS hosting service for your domain. At this time, we will automatically set up your DNS according to your current DNS settings, so that you will not experience any interruption of service.
- Next, you will need to contact your domain registrar and ask them to change your Name Servers according to the following specifications. Note: Since it typically takes up to 48 hours for computers around the world to recognize that an update has been made to the name servers, you may want to make this switch during non-business hours or when email activity is light. No email will be lost during this transition.Or, if you have access to your registrar’s control panel for your domain, you can make these changes yourself.
Note: Please do not cancel your current DNS hosting service until the transfer is complete.
Note: Transferring your DNS will stop your old email and website hosting services so make sure your new website and email are set up before you change your DNS settings.